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OneHub submitted a new resource:
Tickets: Help Desk and Knowledge Base - Tickets: Help Desk and Knowledge Base
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Tickets: Help Desk and Knowledge Base - Tickets: Help Desk and Knowledge Base
Features:
- Allow users to create new tickets in configurable categories. Custom permissions allow you greater control over who can see a ticket and who can respond to them.
- Sophisticated guest support allowing non-users to create tickets and receive responses and notifications from them.
- Guest tickets are protected by a password and this needs to be entered before a ticket can be read.
- Once a guest is authenticated against a ticket, they're able to view that...
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